Privacy Policy

• Details you give us: name, email address, phone number, the type of service you are interested in, and anything you write in the message field.
• Usage data: pages viewed, approximate location, device and browser type, collected through cookies and similar technologies.

• To answer your enquiry and provide housing, rental or valuation services.
• To send you property updates, offers and marketing emails, where you have agreed.
• To improve our website and understand how visitors use it.
• To meet legal, accounting and regulatory obligations.

We process your data on the basis of your consent (marketing emails), the performance of a contract or pre-contractual steps at your request (responding to enquiries), our legitimate interest in running and improving our business, and compliance with legal obligations.

We never sell your data. We share it only with service providers who help us operate: our website hosting provider, and our email marketing platform which stores your contact details so we can send you the communications you signed up for. These providers process data on our instructions. We may also disclose data where required by law.

Our site uses cookies and onsite tracking scripts to remember your preferences, measure traffic and personalise the emails we send you. You can block or delete cookies in your browser settings; some parts of the site may then not work as intended.

We keep enquiry data for as long as needed to provide our services and for up to 24 months afterwards, unless a longer period is required by law. Marketing contacts are kept until you unsubscribe.

You can ask us to access, correct, delete or restrict the use of your personal data, ask for a copy in a portable format, object to processing, or withdraw consent at any time. Every marketing email also contains an unsubscribe link. To exercise any of these rights, contact us using the details below. You also have the right to complain to your local data protection authority.

We use appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access. No online transmission is ever fully secure, so we cannot guarantee absolute security.

We may update this policy from time to time. The revised version will always be posted on this page with a new "last updated" date.

PatiSrl
Via Example 12, Milano, Italy
hello@patisrl.com
+39 000 000 0000